Valuable Papers Coverage and Recovering Damaged Documents

Unlike the rest of the restoration industry, the document recovery and reclamation segment lacks standardization. There is no universal system like Exactimate or Institute of Inspection, Cleaning and Restoration (IIRC) certification. The processes for treating damaged documents, and the rates charged for those services vary greatly. However, the best document recovery contractors do follow very specific guidelines and practices.

A standard letter/legal sized box can absorb many gallons of water, reducing the effectiveness of dehumidification. Therefore, damaged documents need to be removed quickly and blast frozen to prevent ink bleeding and microbial growth. The documents must then be dried, usually by vacuum freeze drying or desiccant drying.  Still, documents may need secondary care, such as removing debris, mold or soot from the surface.

Though a client’s Property policy may not include coverage for reproduction or imaging services, a Valuable Papers endorsement can provide the necessary protection.

Source: Rob Schimdt, Insurance Journal-National Region, April 4, 2011.

Fraud Opportunities Rise

“Does a bad economy increase crime?  Analysts have debated that question for years, according to Mike McKee, senior special agent for the National Insurance Crime Bureau.  While it’s too soon for statistics to confirm whether recent events like the mortgage meltdown and an increase in unemployment truly lead consumers to commit more crimes, McKee said at least anecdotally the economic recession is affecting insurance fraud.”

 

Different types of fraud and the opportunity to commit fraud has taken a toll on all lines of the insurance business according to fraud bureaus. 

 

Commercial insurance is being hit with the rise in theft of cargo as electronics and other equipment are taken right off the trucks.  Circuit breakers are being ripped out and copper wiring is increasingly stolen from commercial buildings.  

 

An increase in vehicle giveups has been reported when owners dispose of a vehicle and then claim that their vehicle has been stolen.  Then the owner collects the insurance money and often makes a profit.  Employees of car dealerships are sometimes involved in the theft and/or burning of the vehicle.  And in turn, the owner may purchase a new vehicle as payoff for the help of the dealership employee. 

 

Workers’ Compensation and health insurance carriers have noticed that people are staying out of work longer and claiming more injuries.  Instead of a hurt arm, now it is an arm and a leg, or back and a shoulder.  The most attention-grabbing trend is employees extending their claim.   In one case, for example, an employee injured his toe, which led to not being able to sleep, then led to sexual dysfunction.   As a result, he had to have sleep and sex therapy along with treatment for the injured toe. 

 

The loss or disappearance of classic cars and jewelry has risen.  Arson of both homes and vehicles has also increased.  Consumers are burning their homes hoping for an insurance bailout.  Others are claiming smoke and ash cleanup from wildfires to get insurance payoffs. 

 

Another major inclination is in medical identity theft and provider fraud.  In this situation, a person’s identity along with their medical and insurance information is stolen and fraudulent bills are sent to the insurance company.  Then the insurance company pays the bills to a fraudulent company, while the true insured and his insurance company are unaware that they are victims of a scam.

 

And unfortunately, there is a rise in insurance agents who are committing premium theft and diversion.  They divert premium checks that are intended for the insurance companies and embezzle them to use for personal use while assuring the insured they are covered. 

 

Source:    Insurance Journal, April 2009, Patricia-Anne Tom http://www.insurancejournal.com/news/national/2009/04/14/99585.htm

Aging Power Grid Increases Chances Of Mechanical Breakdown Loss

 Mechanical Breakdown coverage (AKA Boiler & Machinery) can be added to most Property Insurance policies for a small additional charge. The standard Property Insurance forms exclude losses due to artificially generated electrical power surges or power shortages. However, coverage for these losses can be restored by adding the Mechanical Breakdown endorsement to Property policies.

 

Losses to the wiring within buildings and sensitive computer and electrical equipment due to surges, blackouts, and brownouts is expected to increase due to electrical grid problems. In addition, these same types of surges, blackouts, and brownouts are responsible for over 9% of fires in commercial buildings according to NFPA.

 

The electrical power grid system is being strained due to its age, increasing use of power by equipment, and lack of maintenance and repair due to tight budgets.

 

Source: Whistle Stop, Winter 2009, Hartford Steam Boiler

Electrical Power Strips Pose Fire Hazard

Electrical power strips, we all use them, but are we using them correctly?  We often learn from the mistakes and accidents of others which gives us insight on how to help prevent possible losses of our own
 
John Sadler comments: we insured a dry cleaner client that had a large fire loss in 2004 in excess of $200,000 to building and contents as a result of daisy chaining office equipment. As a result, we are fully aware of the attention that each client needs to pay to this important area of loss prevention.
 
Click on these links for more information on preventative measures: