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These companies provide billing services for medical offices. Medical billing service employees submit and follow up on claims to insurance companies, which process the claims and provide payment to health care providers. They act as middlemen between health care providers and insurance companies, working to ensure that medical professionals receive their payments.

General Liability Insurance for Medical Billing Services – A personal injury exposure exists to medical billing services as a result of confidential information being released to unauthorized persons. All confidential paper files must be located in areas that are not accessible to visitors. Theft of electronic files can be prevented by the use of special security software such as firewalls, encryption, and virus protection. Premises liability risks include slips, trips, and falls. Billing offices should be safe for customer access and floors should be vacuumed and/or swept every day.

Professional Liability (Errors & Omissions) Insurance for Medical Billing Services – Medical billing services should have procedures in place to double check the medical coding in order to prevent errors. Careless errors could result in clients being charged a higher than necessary fee. Medical billing services should file medical claims in a timely manner to prevent delayed payments or claim denials by the insurance company.

Workers’ Compensation Insurance for Medical Billing Services – First aid equipment should be readily available to all employees of medical billing service in case of emergency. Employees who frequently talk on the phone may benefit from the use of headsets to reduce neck and shoulder strain. Employees of medical billing services may also be injured due to repetitive motion injuries. Employees should take periodic breaks to reduce eyestrain and repetitive motion injuries.

Business Auto Insurance for Medical Billing Services – Business auto risks should be minimal for medical billing services because most clients will travel to the business premises. Employees may occasionally run errands for the business, which would increase auto risks. MVRs should be checked for those employees.

Property Insurance for Medical Billing Services – The principal fire load for medical billing services consists of paper files and office furniture. Trash should be removed daily to reduce the fire load. A central station alarm system should be in place in addition to fire extinguishers and smoke detectors. Inland Marine coverage should be in place to cover electronic data processing hardware, software, and information. Customer files and other important documents should be scanned electronically and off premises computer backups should be maintained.

Crime Insurance for Medical Billing Services – Burglary risk of money and securities can be reduced for medical billing services by the use of double cylinder deadbolt locks, bars around low visibility windows, and a central station alarm system. Embezzlement is also a concern for medical billing services and employees should be prescreened with signed applications, reference checks, and criminal background checks. Audits should be performed often and unannounced in order to prevent embezzlement.